Shipping & Returns

Returns & Cancellations Policy

This document "Returns & Cancellations Policy", is agreed between SIA "BMI Telecom", having its registered office at Skolas 21, Riga, Latvia, LV-1010, and operating under BMI Telecom trade mark hereafter referred to as "BMI", and the Party identified in the associated Registration Form, hereafter referred to as the "Customer".

The "Customer" is required to provide the necessary identification, as specified in the Registration Form on any of BMI websites http://bmi-telecom.eu/, http://bmi-telecom.ru/, http://bmi-telecom.com/, http://bmi.io/

1. If the Customer decides to refuse from the BMI Services (including without limitation the services operated under BMI Telecom trademark), BMI returns the Customer retained funds on the Customer’s cash balance. The request for money return should be sent in the form of a scanned copy of the official letter signed by the Customer the BMI support service This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Money transfer is provided within 30 (thirty) calendar days, by the official letter signed by the Customer and sent to our support service This email address is being protected from spambots. You need JavaScript enabled to view it. excluding transfer, conversion and bank expenses or any necessary payments spent by BMI within such transfer. Before canceling the Service (or parts of Services), we recommend that you have it set up and functioning elsewhere before making your request. If you have any activities or emails associated with our Services, they will become nonfunctional and all your data will be deleted.

3. Due to the nature of some of our Services, we do not offer any returns or refunds after purchase. It is crucial to check the list of such Services before you process the order.

4. This Returns & Cancellations Policy is an integral part of BMI Terms & Agreements. In case of any discrepancies, the terms of BMI Terms & Agreements shall prevail. If you have any questions regarding the above Returns & Cancellations Policy feel free to contact us This email address is being protected from spambots. You need JavaScript enabled to view it.

SIA "BMI Telecom"

Register number: LV40103640149

Address: Skolas 21, Riga, Latvia, LV-1010

Phone: +37166103061

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